Privacy Policy

Information We Collect

At Eco One Water, we respect your privacy and are committed to protecting your personal data. We collect information that you voluntarily provide to us when you use our services, such as when you schedule a water test, request a quote, or contact our support team.

• Personal Identification Information: Name, Email address, Phone number, and Zip code (optional).
• Service Data: Details about your current water system, test results, and service history.
• Technical Data: IP address, browser type, and operating system when you visit our website. The website uses analytics tools to understand usage and improve performance. This data may include IP address, browser type, device or operating system, and general usage behavior.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our water treatment services. Specifically, your data helps us to:

• Process and manage your requests for water testing and system installations.
• Communicate with you regarding appointments, service updates, and financing options.
• Analyze website usage to improve user experience and service offerings.
• Comply with legal obligations and enforce our terms of service.

Personal information is not shared with third-party service providers at this time.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. All sensitive data is stored on secure servers and access is restricted to authorized personnel only.

Your Rights

You have certain rights regarding your personal information. Depending on your location, these rights may include:

• Access: The right to request copies of your personal data.
• Correction: The right to request that we correct any information you believe is inaccurate.
• Deletion: The right to request that we erase your personal data, under certain conditions.
• Opt-Out: The right to opt-out of marketing communications at any time.